Can’t get past sign-in? Make sure you’re using the credentials for the service you’re importing from, not your SeaLog account. 🤿
This applies when importing from PADI, SSI, Aqualung, or DiverLog+.
A few things to check
Make sure you’re signing in with the right account:
PADI → your PADI account
SSI → your MySSI account
Aqualung / DiverLog+ → your DiveCloud account
Try signing in directly to that service’s website or app to make sure your email and password are correct.
Head back to Import dives in SeaLog and try again.
Using Aqualung or DiverLog+ and saved your login before? Tap Forget these credentials, then enter them again.
And a quick note on privacy: your password stays on your device and is sent only to the service you’re signing in to. SeaLog’s servers never receive it.
Still stuck at the surface? Drop us a message in chat and our crew will help you dive into it.
